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Friday, 19 March 2010 14:46

Facebook Beats Google in Visits

One of world92s leading social-networking website Facebook has passed Google to become the most visited website in the US. According to industry tracker Hitwise, Facebook started by Mark Zukerberg in 2004 finished the week ending March 13 as the most visited site in US. Heather Dougherty, Director-research (Hitwise) said it92s a important milestone with Facebook enjoyed a 185% increase in visits in the same period, over Googles92 9% increase in the same time. However it does not include Google websites such as social-networking website Orkut started by Orkut BFCyFCkkF6kten in 2004, or the popular Gmail email service, YouTube and Google Maps.

Together, both Facebook.com and Google.com accounted for 14% of the US Internet visits last week. However David Drummond, SVP-Google said 93We are at a critical point in the future of the internet. All of us have a choice. We can allow repressive policies to take flight and spread across the globe, or we can work together against such challenges and uphold the fundamental human right to free expression.94 It may be known that Google has added the social-networking feature Buzz to its Gmail service as well as new message inbox that echoes Gmail’s format, to reposition itself from challenges faced from Facebook.com and micro-blogging site Twitter.com.

According to online tracking firm, comScore; Facebook boasts some 400 million users while Gmail had 176 million unique visitors in December, 2009. Google, meanwhile has taken measures to limit online free expression, in 40 countries. It may be known that Google and YouTube services are or have been blocked completely in 25 countries.


Published in CMS
Monday, 29 March 2010 14:43

Social Media and Online Advertising

The capability of social media vehicle in online advertising cant be determined by its reach. It92s in reality the propensity of the intended users to consume, retain and respond to ads that matters. Google search is the biggest medium used by advertiser92s to communicate with users. It is believed that user92s purchase preferences and content are correlated. The inability to create subsets by user interest within a given property restricts the relevance of content association to the property as a whole. Social media websites like Facebook allow users to talk about their interests, making each user relevant to diverse advertisers. With its reaches worldwide and its monetization capability, sites like Facebook can help expand online advertising revenues.


Advertisers use Facebook to reach out to the buyers who want to buy diapers, as also to those who are not really focused on one thing alone. Facebook as such has emerged as either the biggest or the only component of the social media budget and is quite often seen as an independent component of online advertising plans. As advertisers get caught up in alphabet soup of CPC (Cost Per Click), CPL (Cost Per Lead), ROI (Returns On Investment), CTR (Click Through Rate), online marketing offers correct convergence of text, relevant banners, videos, interactive games to build consumer loyalty and awareness like no one else. Online marketing is however often incorrectly used and under-funded to effective marketing channel. As such it important to leverage this channel to cash in on its Returns On Investment. However for doing that a few things need to be covered by online marketers, these include learning about social media, develop strategy about using social media, use social media the correct and honest way, educate the target audience, develop creative strategies and back them up with careful planning and analytics to lure potential customers, explore options to make sure that if one option doesn92t work the other should,A0 increase budget to improve ROI, develop fresh and updated content for the ads on regular basis, develop case studies, leverage various online marketing techniques to ensure extra revenues.

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Wednesday, 14 April 2010 14:39

Dos and Don92ts of Social Media Marketing

As businesses worldwide adopt social media marketing as a tool, as such social networking websites are now littered with thousands of accounts set up for marketing purposes. Most of these accounts are effectively junk or lying dormant after initial excitement gave way to realization that social media marketing cant help product sales or brand awareness as originally hoped for. There’s no doubt that social media marketing campaigns ca be created but the key is to know when, where and how to use it. Social Media Marketing (SMM) campaigns can be carried out by even a novice; however doing it with a complacent attitude won92t help. SMM) campaigns need to follow some rules, and as such there are some dos and donts

Do92s!A0

Build a strong social network. If you have a profile on Twitter and thousands of followers; take care to ascertain how many of these thousands of followers are legit? And how often do users interact with their followers, respond to the tweets received? A Less positive answer means that increased interaction is needed to ensure the network is as true to you as you want it to be and that your message is conveyed successfully.

Expend your effort building the trust quotient of your site. If the website is not a trusted site, set about working on improving the areas it is found lacking in. In SMM the entire world can scrutinize the website. if the user thinks it won92t be able to stand up then launch a campaign to ensure your website is clean of harmful viruses and spam links.

Create social media campaign blog. Bloggers pioneered and sustain social media sites like Digg or Stumble. Social media would be reduced to a couple of social networks and unending streams of status updates. Integrating a blog into the website and updating it regularly with 91good92 content can be really helpful!

91List92 posts to draw traffic to a blog. As video sharing sites are popular, creating a video and uploading it on websites like YouTube and Tubemogul is something that can really benefit SMM efforts of a website with the possibility of reaching millions of viewers. Apart from YouTube, you can promote the links to the videos on sites like Facebook and Twitter, and effortlessly double the exposure your brand stands to achieve.

Keep a check on the web. Be aware of all the changes happening around you on the web, as its important not just in social media marketing, but any kind of marketing on line. Subscribe to feeds from relevant websites, use an RSS reader like Zune or Feedreader and comment on posts you like or find particularly relevant. Commenting on posts is great way to get in to the thick of the social activity on a website, but being the first commenter gives the opportunity to initiate a discussion and channel it in the direction you wish to.

Be social in social media marketing. To make presence felt on all the major social websites, being part of micro-communities that are relevant to the business helps. While the message may get lost in the irrelevant 91noise92 on established social sites, its more probable that reaching out to the intended audience in a smaller niche, micro-community. If the website is about pet grooming, joining a niche community for dog lovers like Dogster will greatly help.

Stick to a brand philosophy! Depending on a relatively modern approach to marketing doesn92t mean that one needs to abandon a brand92s basic ideology. Let the brand philosophy guide the SMM strategy, and help sustain the brand identity.

Don92ts!

A0Don92t 91spam92 on social sites. Spam = Evil, so engaging in social spamming, will result in quick death of SMM campaigns. With spamming one loses your credibility, social or otherwise. Social spamming isn92t limited to offering unsolicited irrelevant links on social sites; posting promotional comments (with or without links), Digging or Stumbling posts on popular topics that are in no way related to your website, even sending automated Direct Messages on twitter are considered spam practices.

Avoid blatant marketing tactics, be subtle. In social media instead of being blatant with user/follower/fan with overtly promotional and gimmicky marketing tactics being subtle will always help.

Don92t forget to update social profiles. 91Dead92 profiles cant change one92s thinking. Social media users too like active and live profiles. As freshness is the essence in social media, stale information is of little use to anyone.

Don92t forget online reputation management. A significant amount of signals monitored in ORM come from social websites. So, while engaged in SMM campaigns, it is of vital importance to gauge user reaction to products and to take appropriate measures to counter any less-than favorable signals. If these negative signals point to an actual problem address the issue immediately. If there isn92t, rectify the wrong perception.

Don92t drop search in favor of social. SMM campaigns complement the SEO efforts. Choosing one over the other is a mistake. Continue building links and optimizing the website while building presence in social media.

Don92t try to do too much too fast. Let your SMM campaigns take a natural course. If the followers want to receive useful tweets, even one tweet a day is enough to keep them happy. Try not to flood their streams with less-then-useful, overtly promotional tweets.

SMM activities should be primed to bring exposure. The SMM campaigns should not be used to go on the offence and slander competitors. Battling it out with a competitor can do more harm than good even to a valid SMM campaign.


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Social networking websites are turning out to be a curse for privacy for people. The biggest culprit among various social networking websites is Facebook, founded less than 5 years ago. What made Facebook click was not its US$ 15 billion value, not its software, its patents, or its smart people but its enormous database, an electronic catalog of interconnections and interests of its members with details of who knows whom. The daily updates of my friends' new friends and what groups they have joined are like tiny, atomized announcements, inviting people to contribute updates. Facebook's vast social network is invaluable for checking reputations. The same data can be helpful to sell stuff though earlier this year, Facebook found that telling members what their friends had bought was going too far. On the other hand there are websites that purely help make business connections like LinkedIn.com's with motto of "Relationships matter," jigsaw.com that encourages everyone to submit others' contact information so that prospective clients can "bypass gatekeepers" and "go straight to decision-makers."

Technology keeps changing the norms. As such few years ago, a public catalog of all the nation's swimming-pool owners was shocking, but today anyone can use Google Maps to look down into people's back yards. As such friends circles are likewise going to be more public and staying off websites like Facebook.com won't keep people private. With many public sources from which social network information can be culled including newspapers and blogs computers can connect people simply on the basis of whether they are mentioned in the same article. As technology creates opportunities for people to catalog who knows whom, people are uploading their family photos to online album websites such as Facebook.com and Flickr.com. This is not only helping them create a vast network but also infringing on privacy as photographs that should be private are being seen by other people. Here’s were see things start to go wrong, with the whole world finding out, where someone spent their vacation.

All this information sharing through links established by computers may not be real social connections. As privacy settings change limiting the abuse of personal information without resorting to internet censorship will slowly become even more difficult. Recently the news of sale of 1.5 million stolen Facebook accounts on the black market by a hacker created panic amongst users. Researchers at VeriSign iDefense Labs, an internet security firm, found stolen login details of people on Facebook.com on sale for as little as US$25 for 1,000 on a Russian website Carder.su. According to the firm, the hacker called ‘kirllos’ was offering login information for bundles of 1,000 accounts with 10 or fewer friends on sale for just $25 (£16) and with more than 10, for $45 (£30). However Facebook rubbished the claims, saying that ‘kirllos' was making wild claims; as when Facebook tried to buy details from ‘kirllos’ during its own investigation, the hacker was unable to produce anything. Its known that hackers use software that logs computer keystrokes or 'phishing' techniques that trick users into giving out their passwords, personal information like birth dates, addresses and phone numbers. The accounts are then hijacked to send spam and malicious programs or to commit identity frauds. Users concerned about their account privacy can do very little to contain the damage.

Despite this there is flurry of information uploaded on Facebook that should remain private. This has even resulted in marriage breaking down in Britain, where marriage counselors claim that social networking sites like Facebook have helped a number of bored middle-aged users in their 40s and 50s to reconnect with childhood sweethearts resulting in their lives being thrown into turmoil. Australian Family Relationships Clearing House manager Elly Robinson said online behavior was causing friction in households. She said "People will come in (for counselling) where one partner may deny their online behaviour has been any sort of problem, but the issue is … if it's upsetting one of those people in the relationship, it's a problem". Robinson further said "Relationships develop more quickly online because inhibitions are lowered, it's easy to exchange information, people are online 24/7, there's an (endless) amount of people you can link up with who are there for the same reason, real life pressures fade away … it's a bit of a fantasy world".

Relationships Australia vice-president Anne Hollonds said "The internet doesn't make people have affairs. It's become the pathway of choice for many people but I don't think that means the Internet is breaking up families". However she also said "But there's no evidence to suggest that had the technology not been available, you wouldn't have had an affair with someone else anyway". As everyone fantasies about love from the past and with the technology available people are using internet to reconnect with lost loves, ultimately causing trouble for their present families, something for which they should be always be responsible.

Just yesterday a software glitch on Facebook; let people's friends in online communities, see each others' private chat messages. This forced Facebook to temporarily shut down its online chat feature.  "When we received reports of the problem, our engineers promptly diagnosed it and temporarily disabled the chat function," a Facebook spokesman said in an email response to an AFP inquiry. According to Facebook, for peeks into private chat all Facebook users had to do was to manipulate the "preview my profile" feature in a particular way that led chat messages and pending friend requests to be made visible for a "limited period of time". However chat option was back for most Facebook users by 1900 GMT on Wednesday. The software glitch exposed the world's leading online social-networking service which is increasingly being scrutinized regarding infringement of privacy of its users.

According to a Consumer Reports survey titled "Social Insecurity"; most of the adult users of social networks have posted "risky personal information" such as birth dates or children's photos to profile pages. The survey indicated that 23% of Facebook's users "either didn't know that the site offered privacy controls or chose not to use them." Since its launch in 2005 Facebook has become an online repository of personal information and its important that the company should protect user data the way banks protect safe deposit boxes. According to Andrew Brandt, lead threat research analyst at computer security firm, Webroot "They shouldn't be leaving the vault unlocked even for a few hours," Brandt said, referring to the chat feature glitch. Internet users need to realize that any information they put online can escape into the wild. If you have embarrassing photos from spring break that could get you in trouble now or in the future, just don't put that stuff there. Brandt further said "Remember that everything that goes on the Internet essentially stays there. Even if Facebook hides it away, that stuff might be retrievable in the future."

Just last week, 4 US senators expressed concern to Facebook over recent changes to the social network that they say compromised the privacy of its more than 400 million users. In a letter to Facebook co-founder Mark Zuckerberg, they said they worried that personal information about Facebook users is being made available to third party websites. They also said Facebook should make sharing personal information an "opt-in" procedure under which a user specifically gives permission for personal data to be shared. With social networking sites like Facebook, MySpace, Twitter and others rolling out new features issuing of guidelines on the use of private information has become necessary. It’s also known that Facebook on April 21, 2010 rolled out a series of new features that allowed partner websites to incorporate Facebook users data, helping the website to expand its presence across the internet.

Despite this Elliot Schrage, Vice President-Global Communications (Facebook) is adamant in saying that online privacy is taken very seriously at the company. He said "These new products and features are designed to enhance personalization and promote social activity across the Internet while continuing to give users unprecedented control over what information they share, when they want to share it, and with whom". With Facebook founder Mark Zukerberg famously saying “There is nothing private in social networking on internet.” It has really become important to draw a line where people can use social networking websites freely but still maintain a level of privacy.

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It used to be that the only reliable way to find information online was to use a search engine. However, with the advent of Web 2.0 (interactive, dynamic websites that promote or operate as social networks), people can now easily find information and websites that other human beings recommend. The most recent instance of this is social bookmarking, where in websites like Del.icio.us, Digg, and Furl allow users to share their personal favorites (bookmarks) with others. Users tag each bookmarked website with the keywords they feel are most applicable. Now, instead of using a search engine to find information, people can search tags that will display all websites bookmarked with specific tag.This is human referral or vote for the site and its relevance to the subject being searched.

Other versions of social networking include blogging social networks - primarily Technorati.com. Technorati indexes blogs based on the amount of incoming links those blogs have, as well as the tags associated with their posts. The most popular social network is MySpace. The website enjoys over 20 million unique visitors every month, however few businesses or website owners have thought to penetrate this incredible resource.Also YouTube and BlogTalkRadio, two powerful new social media networks have emerged that are revolutionizing audio and video. These mega networks allow citizen filmmakers and broadcasters to share their visions with the world and spread the word about what matters to them. Few businesses realize it yet, but these media networks are potential goldmines stock full of future Speilbergs, Bloombergs, and Oprahs - all potential broadcasters of your marketing message.

How Will Social Networking Help in Growth of Site Traffic?

Its’ reported that two out of three people online in June 2006 visited a social networking site. In fact, 1 out of every 20 website visits is to a social networking website. Experts say that social networks are starting to eclipse traffic from the major search engines Yahoo! and Google. So if a company is not present on any of the major social networks, its’ missing out on the easiest, fastest way to access 67% of internet users.

 How Do One Get Involved in Social Networking?

Working with social sites is similar to working with the media. Give them a good enough story, secret, tip, or resource that they can sink their teeth into and you'll have an army of talkers spreading the word about you and your business. And this translates into referrals, which convert into sales on an average of 667% better than cold leads (search engine results). So even if one reaches less people through social networking, the conversions will be far higher. Various social networks through a variety of methods:

Social Promotion

Its particularly effective for clients who target teens, young adults, musicians, or other highly active social groups. Implementing social promotion campaigns on networks like MySpace, FaceBook, Catch27, and CraigsList to spread the word about ones business. Even if the business does not target the "myspace crowd," one can almost always devise a creative campaign to get the net buzzing.

How Does Social Networking Work With SEO?

As more and more internet users begin to use tags to find information (a tag is a keyword that a human associated with a website, vs. a keyword that a search engine attributes to a website), Search Marketing professionals cannot ignore the growing dominance of the social networks.

However, we view the partnership between social networks and search engines as an excellent and balanced marriage. Sure, social networking gets you in front of people who no longer use search engines in lieu of finding their information through referrals or bookmarks/tags. But the added, and perhaps more exciting bonus, is that while one grows in popularity with social networks like Digg and MySpace, the search rankings will continue to increase popularity signals.

Article or Blog Promotion

We manage several blogs for our various clients (as well as article pages) that contain posts written purely to capture the imagination and interest of our client's target market. For instance, if you sell pet beds, gifts, and items, we will develop a series of blog posts or articles that discuss a controversial or "hot off the press" topic that pet lovers either find highly valuable as an information resource, or highly intriguing or emotionally stimulating. We will then promote it to various social bookmarking and blogging networks, as well as popular bloggers - who will then circulate the story and generate traffic back to your website.

Why Are Social Networking Sites So Popular?

There are hundreds of social networking sites in cyberspace and its easy to become a member in any of them. Is it a fad? A lot of people say this is not so because it is the best way right now to connect people with the same or similar interests regardless of your age and gender.

One can connect with people by putting himself out there. This means creating an account and telling a little bit about yourself which is like introducing yourself in front of the class. With other features like blogging tools, uploading photos, videos and music, joining forums and writing comments, one gets to personalize it and tell people more about who you are which is something that a lot of people appreciate.

But perhaps another reason why social networking sites are so popular and have thousands of members is the fact that it is free. One can post just about anything online as long as it is not pornographic although some social networking sites allow that. It is also very popular among entrepreneurs because they are able to use it to promote their business. Although there are other means to do that, why pay for it when one can advertise for free while you are a member. One study showed that 41% of the members of a certain social networking site are IT professionals. These individuals use it to gain business contacts and gain knowledge about technology.

It is very similar to how retailers want to expand markets. They no longer have to go door to door to make a sale but other means to get similar results. A good example is someone who joins a networking site, joins a discussion, sees an opportunity and then takes it. If that member was able to provide quality service, other people will be interested in availing the same products or services as well.

There are some who say that the popularity of social networks will eventually kill web searching. But industry experts say its not possible because Google which is one of the biggest search engines has a market capitalization bigger than that General Motors or Ford will not allow that to happen. While there may be new features in these social networks in the future, people will still have to use search engines when they need information. Social networking sites are here to stay because aside from maintaining contacts with existing friends and making new ones, there are other things that members can do with it. It just takes someone to think out of the box to find some better use for it which will be welcomed by the public.

About the Company
Begonia Information Systems is perfectly suited to provide any company/individual any kind of assistance in developing/enhancing their presence in social networking/social media domain. This apart from the fact that the company also holds expertise in development related web 2.0, web-portals, websites and much more for its clients.


Published in CMS
Monday, 11 October 2010 05:30

Problems with Facebook and Twitter

Facebook’s growth has been phenomenal as the world’s no. 1 social networking site with over 500 million users beating Google’s orkut to become the most visited website in the US. Though Mark Zukerberg once famously said ‘Soon there will be nothing private in social networking’ the website has also lately being receiving lot of flak for its privacy policies. With people sharing various kinds of information on social networking site like Facebook, feverish marketing campaigns can sometimes result in a compromise on an account holders' privacy.

1.    Sometimes what happens is that a website will issue an updated private profile stating that if someone connect with an application or website it will have access to general Information including friends’ names, profile pictures, gender, user IDs, connections, and any content shared to be shared by “everyone.” Privacy settings allow viewers to see only what can be seen on profile. If one is uncomfortable in relation to be publicly known, one should not log into facebook.

2.    Another problem facing Facebook is the glitches, for example e-mail addresses that Facebook users wanted to keep hidden were revealed publicly on numerous Facebook profiles due to software glitches even though it was later resolved by Facebook.

3.    Facebook is prone to phishing scam and hacking with recent reports of a hacker in Russia trying to sell details of over 1.5 million profiles to the highest bidder.

4.    Facebook suffered a major security scare few months back when a software glitch allowed people to snoop on to their friends' private chats, and even view their pending friend requests. It forced Facebook to temporarily disable chat.

5.    Fake or multiple profiles are a serious problem affecting Facebook as many people either have multiple profiles and present themselves as different persons in each of them or they impersonate as famous personalities.

6.    An attack on Twitter last month affected hundreds of thousands of users when a "onmouseover" security flaw which took people to sites whether it was related or not by just putting their mouse over the link affected thousands of users. One of affected was the British prime minister's wife, Sarah Brown and visitors to her Twitter page were sent to a hardcore porn site in Japan.

7.    Problem is some users appeared to have use the flaws social networking sites for fun, but it invites cybercriminals to unleash more malicious and harmful attacks on networks and computer systems.

8.    Sometime back a new variation of Koobface virus that directs users to a fake YouTube page where they are encouraged to install malware has been the cause of major security concern.

9.    Applications  like 'Facebook - closing down!!!' and 'Error Check System' that were downloaded by users allowed cyber hackers to access to their profiles and personal information, and unwittingly forward fake messages to their friends, also encouraging them to download the programs.

10.    Facebook being people centric and dependent on user interaction is pro e to attacks by virus that don’t look malicious initially.

11.    Facebook application and third party applications are not vetted resulting in their unfettered release in the  social network public domain.

12.    Problem with Facebook logins are related to the Facebook page loading only partially or not at all while the second category contain problems related to the Facebook login itself.

13.    While the first category of problems is easy to fix by clearing the browser cache or trying to access Facebook with another web browser. Also login problems associated with Internet Service Provider also results in problems connecting to Facebook and can be solved by waiting some time and trying to access the page again.

14.    Another problem associated to the Facebook login is that the login to be successful, it’s a must to have a Facebook plug in application software installed for access which is not the case with Orkut or Twitter.

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